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Contact Caraway Customer Service

How to Reach a Person at Caraway

Verified Contact Information

Customer Service Number:

  • 1-914-809-0497
    IVR / Automated System Only (No Human Option)
Call Now
Send Message

Accessibility:

accessibility@carawayhome.com

Customer Service:

warranty@carawayhome.com
Warranty
hello@carawayhome.com
help@carawayhome.com

Legal:

privacy@carawayhome.com
Privacy Inquiries

Media:

press@carawayhome.com
Press Inquiries

Caraway Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Caraway Phone Number
1 (914) 809-0497
Average Calls duration
1 minute
Most Popular Caraway Email Address
help@carawayhome.com
Caraway Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Caraway Customer Service Rating
5 out of 5
View full overview

How to Contact Caraway?

Most Popular Number:

(914) 809-0497
IVR / Automated System Only (No Human Option)
Total calls: 720 Issues resolved: 8 Last call: May 30, 2026

If you have any inquiries or require any help from the Caraway customer service then they are available at +1 (914) 809-0497. This Caraway customer service phone number is for calling with regard to any queries related to customers and their products; it shall help to answer your questions, whether they concern the products themselves, the status of your order, or any complications that may have arisen. When dialing, it is good to have any details about yourself or your order in case you will be asked, have details of your order number of questions that you would like to be answered in detail.

Regarding Caraway contact emails, it is advisable to send an email to accessibility@carawayhome.com to get in touch with the company. This Caraway email mostly concerns customers’ service issues or accessibility issues that a certain customer might have encountered. While composing the message, it is useful to include as many questions or issues as clear and precise as possible in order to save time on the reply. Caraway values their customers, and using the email ensures that the company deals with elaborate questions that may not be easily answered in the course of a telephone conversation. You should also get a quick response to your queries or any comments that you may wish to pass to them concerning their products and services.

The Caraway headquarters is at Caraway Home Inc, 228 Park Ave S PMB 75861, New York, New York, 10003, United States. This Caraway address is important for official correspondence, any business inquiries concerning business management, cooperation, or any product inquiries that are essential to have a physical mailing choice. It is useful to know the location of the headquarters to avoid any confusion when customers or other businesses require help or when they are in the interest of partnership. This central office enables Caraway to continue with their business and is where they conduct their customer relations as well as administrative responsibilities.

If you want to get in touch with Caraway support using the live chat, it is possible to go to their homepage, as they usually place a link to the Caraway chat service. Customers can start a live chat by clicking on the live chat symbol that is available on the website and get help from a representative. It is more helpful if one wants an immediate answer and does not want to go for a phone call or email. Caraway website: carawayhome.com enables the customers to effectively get in touch to address their complaints or concerns or get responses to their questions as they engage with the service customized for them.

PissedConsumer Club

Contact Information

Caraway Website:

Caraway Help Center:

Corporate Office Address:

Caraway Home, Inc
228 Park Ave S PMB 75861
New York, New York 10003
United States

Summary of Caraway Customer Service Calls

720 TOTAL
CALLS
00:59 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Caraway?

Product/ Service Question:

  • “Defective lid - want to buy a new one instead of a new set when the bottom is perfectly fine.”
  • “Failed product”
  • “You products are not as advertised”

Shipping and Delivery Question:

  • “Missing item in order”
  • “Missing item”
  • “Didn't get the email for my free bar set”

Request for Information Question:

  • “I want to talk to customer service”
  • “How do I use my warranty and how do I cook with this thing I need to know what kind of what kind of recipes or anything you guys got”
  • “Help with. Return of a gift with no return order number”

Return/ Replace Question:

  • “Order incorrect”
  • “Replacement”
  • “Returning”

Payments and Charges Question:

  • “Store credit code”
  • “Billing address”
  • “PayPal billed 1125 cc sb different card”

Activation/ Cancellation Question:

  • “Order cancellation”
  • “I need my order canceled”
  • “Cancel orden”

Staff Question:

  • “Customer service for return”
  • “How do you ship to Alaska? FedEx, UPS, Us Postal Service?”
  • “Customer service”

Account Question:

  • “I want to make sure I added my new address zip code”
  • “Didn’t receive gift code”
  • “Cannot get code for Iconic 20% off”

Cards Question:

  • “Digital card still has not arrived”
  • “Gift cards”
  • “Happy birthday gift card”

Refund Question:

  • “Refund”
  • “Never got refunded”

Website/ Application Question:

  • “Struggling to order online”

Other Question:

  • “Confuse my address”
  • “Qustions”
  • “My new order”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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